We’re unable to share specific details regarding your client's SBLI underwriting decision. The client is ineligible due to answers provided in the application.
While there are some factors that may make the client ineligible for this product (such as replacement, as this product is not available as a replacement and will result in an immediate ineligible decision), it's also taking into consideration all answers and risk factors that were indicated on the application, including medical information to reach that decision.
If you believe an error was made, you’re welcome to request a resubmission. To do so, please ask for a live representative to give a clear explanation of the reason you believe a resubmission is necessary.
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