Kait Wendehorst

Please trust in the results that Quility Navigator has provided. It is tied closely to the carrier underwriting parameters.

If you are unable to move past the agent info screen, it is likely because: You attempted to write business in a pre-appointment state where you are not appointed. SBLI uses Just-In-Time (JIT) cont...

Please refer to the product specs listed under the carrier products in HQ. It’s possible that you have entered specifics that are outside of the product parameters, specifically, death benefit, age...

Agents can download a copy of their client’s policies from the SBLI agent Portal at sbliagent.com.The policy is not delivered to your e-app link. Once the client completes delivery, the policy numb...

Please enter the clients information and build into the Navigator platform to get an appropriate rate class.

Please give it up to 24 hours to process. There are small delays in status updates that vary by carrier. The underwriting process can take longer in some cases that require manual review by the car...

Please have your client review their “Spam” and “Junk” folders.

Your case status will be displayed in Navigator under 'Cases'. For more detailed status updates, please visit the specific carrier's Agent Portal listed below. These are also found on the carrier ...

APS stands for Attending Physician Statement. This means that the carrier is requesting medical records from the client’s physician but the BeyondTerm product will never end in Banner Life asking y...

There has been specific information on the application and/or through backend underwriting that has noted health items that need to be verified.